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Overview

Go Fetch is full of features that make it easy to customise your questionnaires and get great results.

Question library

Library The Go Fetch question library makes it even easier to set up common questionnaires, like customer satisfaction or staff feedback surveys. Build yours from a 'library' of questions and edit the wording to suit.

Write your own questionnaire

If you have specific questions and want to give people the flexibility of answering them in multiple ways, you can use Go Fetch to write your own. The choices you give people are just as important as the questions themselves. Go Fetch offers a range of answering options, including written responses, tick-boxes and preference indicators.

Designs

Design themesChoose from a variety of questionnaire design templates. They're fresh, clean and professional and most importantly - easy to use. See some examples.

Custom designed theme

We design a theme just for you, using your brand guidelines. You can request a branded theme regardless of which plan you are on, and you can have as many as you need.Custom themes See some examples.

Public surveys

Public surveys are a great way to gauge general opinion. Anyone can answer these surveys, as many times as they like. They can be run with a link on your website, or sent out by email.

Secure surveys

Secure surveys are restricted to the people you send the survey to. They are ideal if you know exactly who you want to get information from, such as existing clients.

Address book

The address book allows you to easily manage your contacts, and set up mailing lists for surveys.

Results

Results are available in graphs and exportsGo Fetch collects results as participants fill in their surveys, which you can report on whenever you like. You can keep track of how many people have completed the survey and view their answers. Complete survey data is presented in attractive graphs for your next report, meeting or presentation.

Branching and Conditioning Pro!

Branching and Conditioning allows questions to be hidden based on a previous response. The participants' answers will shape their survey experience and respondents will only see the questions that are applicable to them.

Matrix questions Pro!

A matrix is a complex survey question that allows multiple items to be rated side-by-side. You may also add multiple column sets with different selection options - for example, a rating then a comment box for each item.

Address importing Pro!

If you have a large database of survey participants, the bulk import makes it easy to get them into your address book.

Customised exports Pro!

Choose your own export criteria, including exporting to SPSS formats.

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Go Fetch Gadget

Screenshot of the Go Fetch gadget reporting on response ratesThis is a mini-application that enables you to watch your survey response rates right on your desktop. Great for interested colleagues!

Using the Gadget (Windows Vista only)

To get started, download and install the gadget. It will appear in your sidebar. Right-click on the gadget and choose Options. Type in your Go Fetch ID and password. You can now see invitation and response rates for your survey. Click the left and right arrows to scroll through all of your surveys.

The gadget reports on open surveys, and the information is updated every 10 minutes. After you close your survey, you can still see it in the gadget for 3 days.

FAQs

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